Cancellation Policy

• Sessions may be cancelled or rescheduled up to 24 hours before the scheduled time via your account on the website or the Wix app. • When cancelled within this timeframe, the session will be credited back to your account and can be used or rescheduled within the 6-month validity period. • No-shows or cancellations made less than 24 hours in advance will result in the session being forfeited and are non-refundable, except where alternative arrangements have been agreed in advance. • Late arrivals will result in a shortened session. Missed time cannot be added to the end of the lesson. • If the teaching staff is late, the missed time will be added where possible, or the session will be rescheduled. These policies help ensure fairness and consistency for all learners.
Please read the full Terms & Conditions before booking.

Contact Details

• 8 Station Avenue, Percival Road, Birmingham, UK

  +4407356272376

  info@bookmusicmentor.co.uk